Contact Us
Contact Us
We are here to help.
If you have a question about an order, product, delivery, return or refund, please contact the Pencelle support team using the details below. We recommend contacting us by email so we can review your request clearly and provide the most accurate support.
Customer Support
Email:
pezzuloludie5891@hotmail.com
Phone:
+44 7915 472638
Store Address:
Pencelle.space
21 Oxford Road
Manchester, M1 5QA
United Kingdom
How We Can Help
You can contact us for:
- Order questions
- Shipping updates
- Product information
- Return and refund requests
- Damaged, faulty or incorrect items
- Address corrections
- General customer support
When contacting us about an order, please include:
- Your full name
- Your order number
- The email address used at checkout
- A clear description of your question or issue
- Photos, if your item arrived damaged, faulty or incorrect
Returns and Refunds
Pencelle offers free returns and refunds within 30 days for eligible items. If you would like to start a return, please email us before sending anything back. Our team will provide the correct return instructions and guide you through the process.
Order and Shipping Support
We offer free worldwide shipping on every order. Estimated delivery time is 7–10 days. If your order has not arrived within the expected delivery window, please contact us and we will help you check the status.
Business Information
Website:
Pencelle.space
Business Address:
21 Oxford Road
Manchester, M1 5QA
United Kingdom
Founded:
2022
Thank you for shopping with Pencelle.space. We appreciate your trust and will do our best to support you quickly and professionally.