Contact information
Contact Information
Last Updated: 12 May 2026
This page provides the official contact information for Pencelle.space. Customers can use these details for order support, shipping questions, return and refund requests, product enquiries and general communication.
1. Store Information
Store Name:
Pencelle.space
Business Address:
21 Oxford Road
Manchester, M1 5QA
United Kingdom
Founded:
2022
Website:
Pencelle.space
2. Customer Support Email
For the fastest support, please contact us by email:
pezzuloludie5891@hotmail.com
Email is the best contact method for:
- Order questions
- Shipping updates
- Return requests
- Refund requests
- Damaged, faulty or incorrect items
- Address corrections
- Product questions
- General customer service
3. Phone Contact
You may also contact us by phone:
+44 7915 472638
If we are unable to answer immediately, please contact us by email with your order details so we can review your request properly.
4. Postal Address
Postal correspondence may be sent to:
Pencelle.space
21 Oxford Road
Manchester, M1 5QA
United Kingdom
Please do not send returns to this address unless we have provided return instructions by email. Return locations or instructions may vary depending on your order and delivery location.
5. Information to Include When Contacting Us
To help us support you efficiently, please include the following information when contacting us:
- Your full name
- Your order number
- The email address used at checkout
- Your delivery address
- A clear description of your question or issue
- Photos if the item is damaged, faulty or incorrect
Providing complete information helps us review your request and offer the most suitable solution.
6. Returns and Refunds Contact
To request a return or refund, email:
pezzuloludie5891@hotmail.com
Pencelle offers free returns and refunds within 30 days for eligible items. Please contact us before sending any item back so we can provide the correct return process.
7. Shipping Support Contact
For shipping questions, delayed orders or delivery concerns, email:
pezzuloludie5891@hotmail.com
Please include your order number and full delivery address so we can check your order details.
8. Damaged, Faulty or Incorrect Items
If your order arrives damaged, faulty or incorrect, please contact us as soon as possible.
Please include:
- Your order number
- Photos of the item
- Photos of the packaging
- A description of the issue
We will review the situation and provide an appropriate solution under our Return & Refund Policy.
9. Business and General Enquiries
For general enquiries, product questions or business-related messages, please contact:
pezzuloludie5891@hotmail.com
10. Important Notice
For security and accuracy, please do not share full payment card details by email, phone or message. Pencelle will never ask you to send your full card number, card security code or banking password by email.
11. Contact Summary
Pencelle.space
21 Oxford Road
Manchester, M1 5QA
United Kingdom
Email: pezzuloludie5891@hotmail.com
Phone: +44 7915 472638
Website: Pencelle.space